[Shipping Options]      

■ (Standard Shipping) - 2~3 Business Day delivery via courier

  • 2~3 business day delivery
  • Enjoy complimentary shipping on order above S$80 or more
  • S$4.00 flat rate for orders below S$80  

■ (Super Fast Shipping) - Same Day within 4-8hrs delivery via courier

  • Same day delivery (Delivery between 10am~8pm)
  • Cut off order 4pm daily, else parcel will delivered next day before 6pm
  • S$15.00 flat rate 
 ■ Worldwide International Shipping
  (Standard, DDU (Delivery Duty Unpaid)) - 6~15 Business Day 
We do worldwide international shipping, it include Free tracking service on all orders. Shipping rate is automatically calculated base on product weight of your cart, it will be reflicted on payment page.

Delivery will take 6 to 15 working days after fulfillment. Please note that it excludes public holidays, weekends and customs delays which is out of our courier services control.
*DDU (Delivery Duty Unpaid) - Import Tax can be charged to customer by local regulation.


[Q & A]
Q. What courier service does FRONTIERA.SG use?
A. We use various couriers which are more affordable and fastest for each country.
Q. Can i track my order?
A. Yes. Once we have arrange delivery, we will send you shipment tracking number with link, you will get a separate e-mail from us.
Q. I am not comfortable with online shopping. Do you have physical store?
A. We completely understand you. May willing to feel products before purchase. some of products are available at the locations listed below. *Please check in advance wether the product is in stock before your visiting.
(Department store)
■ TANGS at Tang Plaza #B1-Tableware area
[310 Orchard Rd ; T.6370-1155]
■ Takashimaya Department store, #B1-Tableware area
[391 Orchard Rd, Singapore 238872 ; T.6506-0481]
(Partner Retil Store)
Tiong bahru area shopping disctric.
■ Beauty world area shopping disctric.

* Ensures your purchased are safely delivered to you, authorized person must sign for your order upon arrival.
* We strive to mail out all orders as soon as we can.
As with all delivery services, we seek your understanding that the delivery time provided is only an estimation.
We do not guarantee to deliver your order on or before a certain date, nor can we issue a refund due to a delay with the shipment. 
Also, these transit times do not include customs clearance processing times, and the updates for the parcels’ status can take time after departure at our warehouse because of the processing time at Customs of the destination country.
* We frequently release items for pre-order. Such items will be subjected to an otherwise specified estimated delivery timeline in the item description.
*The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. International customers will be responsible for any fees, duties, taxes or any surcharges levied or charged by their country.
As customs policies vary widely from case to case for each country, please check with local authorities prior to placing your order to confirm taxes and duties.
We will try our best to ensure that your gorgeous goodies get to you as quickly and smoothly as possible.
If you have any questions at all, feel free to Contact us


[Exchange & Refund Policy]
  * Goods sold are not exchangeable or refundable unless goods are 
1) Damaged or faulty due to manufacturing defects or 
2) goods delivered are incorrect.  

  * As Frontiera Products are handmade, products may different in length, finishing, pattern and size. Items are not refundable due to minor variance in design specifications, and also hygiene reason. Actual product may vary from images due to photoshoot lighting conditions and screen settings.

  * Please contact us within 48 hours of received the item should there be a defect found for exchange.

  * Product must be unused and in the same condition that you received it. It must also be in the original packaging of plastic bag with Seal or with packaging box if applicateble.

  * How do I request exchange or return? Contact us